Privacy Policy
SAAQAH (“weâ€, “usâ€) builds furniture in Cairo and operates the website eg-pass-visit.click. This policy explains what personal information we collect, why we collect it, and the choices you have.
Who we are
Controller: SAAQAH atelier · El Saaqah St, Sheraton Al Matar, El Nozha, Cairo Governorate 4472111, Egypt · Email: [email protected] · Phone: +20 102 300 5500
Information we collect
- Contact details you send us - name, email, phone, and message content when you enquire or book a visit.
- Project details such as addresses for delivery, room measurements, and preferences needed to fulfil an order.
- Technical data such as browser type, approximate location derived from IP, and pages viewed if analytics cookies are accepted.
- Cookie preferences stored locally in your browser so we remember your choice.
How we use information
- To respond to enquiries and schedule showroom visits.
- To design, build, deliver, and support furniture commissions.
- To improve the website when analytics are enabled.
- To meet accounting, tax, and legal obligations in Egypt.
Legal bases
We process data because you request a service, because we have a contract with you, because we have a legitimate interest in running a safe workshop and website, or because the law requires it. Where consent is needed (for example, non-essential cookies), we ask first.
Sharing
We do not sell personal data. We may share limited information with delivery partners, payment providers, or professional advisors strictly to complete your order or comply with law. Workshop subcontractors, if used, are bound to confidentiality.
Retention
Enquiry messages are kept up to 24 months unless a project continues. Contract and invoice records are retained as required by Egyptian commercial practice. Analytics data follows the retention settings of the tool in use.
Your rights
You may request access, correction, deletion, or restriction of your personal data, and you may object to certain processing. Contact [email protected]. You may also lodge a complaint with a competent data authority where applicable.
Security
We use reasonable technical and organisational measures to protect information. No method of transmission over the internet is perfectly secure; please avoid sending payment card numbers by unsecured email.
Children
Our site and services are aimed at adults commissioning furniture. We do not knowingly collect data from children.
Updates
We may update this policy when our practices or the law change. The “last updated†date at the top will always reflect the current version.
Contact
Questions: [email protected] · +20 102 300 5500 · El Saaqah St, Sheraton Al Matar, El Nozha, Cairo Governorate 4472111, Egypt.